One simple web page saved my day

As an Oracle specialist you meet it from time to time: something is not working as expected. Lots of times the information is right under your hands on the web. We open Google and search for some error message we get. If I cannot find it there I open Oracle support (for some time already the flashy new site, I am getting used to it after a few weeks of hesitation and missing MetaLink). Probably it should be the other way around: Oracle problems should be explained best on the Oracle support site. And they probably are, but they are a logon away and a slow startup of the homepage, which makes a Google search a little quicker. And with all the blogs people keep up and other informational sites, many times a Google search is enough. Today I had a problem for which I could not find anything on the web as well as on the Oracle support site.